You have the old catalytic converter from your vehicle on a workbench in Kelowna. Before you look for a shipping box, send the converter photos to SMASH for a direct quote. You'll need to know what SMASH is offering for this particular part and how the shipping will work from your postal code. Those are both things you can settle with the part still in your hands.
The shop may have given it back with a long pipe or heat shield attached. Keep the assembly just as you received it. If you describe one shape and then shorten it for the mail, the part that arrives will be different from the one SMASH reviewed. Show what you have first, even if it looks awkward to pack.
What to send SMASH from Kelowna
The person reviewing your request needs to identify the converter in front of you. A vehicle model can narrow things down, but two vehicles of the same make can have different exhaust assemblies. Keep the description tied to your own part. These are the details that help the reviewer decide whether to make an offer or ask for another photo.
- A whole-unit photo. Set the converter on a stable surface in good light. Back up enough to show both ends, any attached pipes and the shield. Take a separate close-up if there is a readable maker's mark or part number on the outside of the shell.
- The vehicle and source. If a shop returned it after replacing the exhaust on your truck, say so and give the make you know. If the make is uncertain, choose the unknown option and explain how you obtained the unit. Keep your repair record handy.
- The dispatch postal code. If you live in Kelowna but the converter is at your workshop in West Kelowna, tell SMASH where you actually plan to ship it from. Using the location of the part helps the team confirm the shipping arrangement with you.
- A way to reach you. Check your contact details before submitting the form. Save your original photos so you can answer a question about a particular marking without unpacking or moving the part again.
If you have repair paperwork or a shop invoice that shows the converter came off your vehicle, hold on to it. When you submit your quote request, ask what documentation is needed before you send anything private. Do not attach private records to the initial form without checking first.
Match the offer to the unit on your bench
Requesting a quote lets SMASH review your photos and description. If it makes an offer, read the amount, which unit the offer covers, and how the prepaid shipping label fits into the terms. A quote request alone is not the signal to pack up and send the converter. You decide whether to accept after you have seen what SMASH is proposing.
Say you submitted a photo of a truck converter with a readable stamp and your West Kelowna postal code. Before you accept the offer, open the photo next to it and look at the unit on your bench. Count the attached pieces, check which end carries the stamp and look again at the condition of the casing. If you now see a dent on the underside that the first picture missed, send a new photo and ask SMASH to confirm the offer for that unit.
The same applies if something changes after you accept. For example, if a pipe was damaged when the converter was moved, describe the damage before dispatch. If the shell was already cut open when the part came back to you, show that from the outset. Leave the decision about what SMASH can accept to the person reviewing the actual condition.
Prepare the parcel after you have shipping instructions
Once you have accepted the offer and received confirmed label instructions, choose packaging that can support the assembly as pictured. A box that holds the weight on the bench still needs to protect a protruding pipe when the parcel is handled. Follow the packing directions you receive, cushion the part against movement and cover sharp ends. If an end pushes against the side of the box before you close it, ask about suitable packaging before using that box.
Match the prepaid label to the accepted offer before affixing it to the parcel. This matters if you have another converter from a different vehicle in the same garage. Keep a photo of the unit you packed and a copy of the shipping details with that offer. If you receive more than one label, confirm which one belongs to each package before sticking them on.
Use the Canada Post outlet and opening-hours guide to check the outlet you plan to visit in the Okanagan. Look it up by the postal code where the parcel will leave from. If the assembly is unusually long, confirm the package instructions with SMASH before carrying it to the outlet. Once accepted by the carrier, keep the receipt and tracking number.
Follow the parcel through inspection and payment
Once SMASH Recycling receives the package, the team inspects the converter against your submission and the accepted offer. The whole-unit photo helps identify the assembly and its condition. The close-up helps match any visible marking. Payment follows receipt and inspection by Interac e-Transfer under the agreed Canadian terms.
If a tracking update says “delivered” and you want to ask about payment, have the accepted offer and parcel tracking number at hand. They identify both the agreement you made and the package the carrier handled. Ask SMASH whether the unit has been checked. Keep your copies together until the sale and payment are complete.
A few details worth checking before you send it
What if my invoice shows the shop's address? Leave the repair paperwork as it was issued. It helps explain where the unit came from. Use the location where you are dispatching the converter for the quote. British Columbia's guidance on purchase records explains why regulated dealers ask about source and ownership. Ask SMASH which evidence it requires for your sale and how to provide it privately.
What if I am moving the part before I mail it? Tell SMASH about the new dispatch location before using the label. Give the new postal code and ask whether the offer and shipping arrangement still apply. Keep that confirmation with the updated instructions so you can use the correct details when you take the parcel to Canada Post.
Can I use an old shipping label? Use the instructions provided for the offer you accepted. If a label from an earlier sale is still in your email, set it aside. Check the recipient and the package details on the current label. The Canadian converter FAQ explains the standard sale process. Put questions about your particular shipment to SMASH before dispatch.
If your old converter is ready for a look, request your direct SMASH converter quote from Kelowna. Start with the whole-unit photo and your dispatch postal code. The next step is reviewing the offer for the part you actually have.